Privacy Policy
Commitment to Your Privacy
At Northern Serengeti, we value your trust and are fully committed to safeguarding your personal information. This privacy policy outlines how we collect, use, and protect your data when you interact with our website. It also explains your rights and how you can manage the information you share with us.
This policy is effective from June 2025 and may be updated periodically. We encourage you to review this page regularly to ensure you are satisfied with any changes.
Your Consent
By using our website or submitting your details through a contact form, you agree to the terms outlined in this policy. When you inquire through NorthernSerengeti.com, we may request personal information such as your name, phone number, and email address. This information allows us to prepare a customized quotation or respond to your request.
We do not share your personal data with any third parties except where required by law or where operationally necessary (e.g., sharing your travel details with accommodation providers or guides for confirmed services). You can opt out of any future marketing communication at any time.
Use of Information
We may use your personal information for the following purposes:
- To respond to your inquiry or provide a travel quote
- To share relevant brochures, offers, or travel recommendations
- To enhance our communication, customer support, and follow-up services
- To send marketing content if you have opted in (e.g., newsletters, special deals)
All marketing communications will include an option to unsubscribe at any time.
Data Protection and Security
We take data security seriously. Your information is stored securely on protected servers using SSL (Secure Socket Layer) encryption technology. In addition, we have firewall protection and secure access systems to prevent unauthorized access.
Only authorized staff at Northern Serengeti can access personal data, and all employees are trained to respect and protect client confidentiality.
Use of Cookies
Our website uses cookies to improve performance and analyze how visitors interact with our content. Cookies are small text files stored on your device, which allow us to:
- Understand website traffic patterns
- Improve functionality and user experience
- Remember your preferences for future visits
These cookies do not identify you personally and can be turned off in your browser settings. By using our website, you consent to our use of cookies unless you choose to disable them.
Analytics and Tracking
We use Google Analytics to collect anonymous information such as:
- Pages visited
- Time spent on the site
- Return visits
- Device and location data (based on IP)
This information helps us understand user behavior and improve website design and content. We do not link this data to any personally identifiable information.
If you prefer, you may disable cookies or install the Google Analytics opt-out browser add-on.
External Links
Our website may contain links to third-party websites for additional information or convenience. Please note that Northern Serengeti is not responsible for the privacy practices of these external sites. We recommend reviewing their policies before submitting any personal data.
Your Rights & Contacting Us
If you would like to:
- Update your personal data
- Withdraw consent from receiving marketing messages
- Request access to the information we hold about you
- Ask a question regarding your privacy
Please contact us at:
📧 info@northernserengeti.com
We will handle your request as quickly as possible, and always in accordance with current data protection laws. Transactional communications (such as booking confirmations or updates) may still be sent even if you opt out of marketing messages.
Final Note
We are committed to maintaining your trust and protecting your personal data at every step of your safari journey. If you have concerns, questions, or feedback about how your information is used, we encourage you to reach out to our team.
Northern Serengeti — Travel with confidence, privacy guaranteed.
